Technology is transforming campus dining operations at an unprecedented rate. The increasing availability of robots, mobile ordering, and artificial intelligence is changing student expectations and creating new opportunities for efficiency. To keep pace and streamline upgrades, campus leaders are increasingly choosing to work with a single company for all their food service technology needs.
As you determine the best way to keep your campus dining operations current, it’s important to consider the benefits of a single technology partner.
Simple integration
Every time you add a new app, device, system, or platform to your operation, you must connect it to your existing technology. When the systems aren’t natively designed to work together, this process can be expensive and time-consuming—especially in a large university with a multi-branch dining operation.
Working with a single technology company can resolve this issue. Many providers ensure new products connect easily with each other and with legacy systems, making it easier and more affordable to integrate new features or devices. And because the process runs faster, you can bring new systems online in less time.
This level of agility is an important asset in a world where technology and student preferences are always evolving. When you can adopt new systems at the height of their popularity, it’s easier to attract students and maintain a competitive advantage.
Smooth integration also makes life easier for your workforce. Devices that fit seamlessly into your existing workflow enable workers to get up-to-speed quickly. You’ll save money on training, reduce the risk of error, and build a more efficient operation.
Consistent support
A university dining system can be complicated, and when something goes wrong, timely support can help you get back up and running rapidly. Comprehensive tech support is so important, in fact, that it’s a key driver behind the move to one-stop technology providers.
When your technology comes from a single source, it’s easier and faster to get the help you need. Instead of calling multiple providers when you run into an issue, you only need to make one tech-support call.
Efficient service is essential in a fast-paced campus setting, where every minute of downtime can result in lost profits. When you work with Grubhub On Site, for example, your dedicated account representative has detailed knowledge of your setup, so they’re able to pinpoint the source and provide targeted advice—a significant time-saver when you’re dealing with interconnected systems across multiple dining outlets. As a result, you can resolve the problem swiftly and minimize the impact on your relationships and campus reputation.
Ease of future upgrades
It takes a great deal of effort to monitor the latest technology developments and determine which are worth your investment. A trusted technology partner handles that process for you, so you can focus on serving fantastic food to students.
To get the most from this process, it’s important to work with a company that has extensive industry experience. A partner with deep knowledge of campus food service, student preferences, and the unique pressures of a university environment is able to identify the technologies that will be most impactful.
That’s where Grubhub On Site comes in. Through unique partnerships, Grubhub helps colleges and universities around the country incorporate the latest technologies. Whether you want to introduce mobile ordering, self-driving robots, smart lockers, or self-ordering kiosks, our team streamlines the process. With an in-depth understanding of campus dining operations and more than two decades of experience in food service technology, we’re uniquely positioned to help you elevate your student dining experience.
As your university adapts to new systems and tools, it’s important to select an experienced technology partner to streamline the selection and integration process. To find out how Grubhub On Site can support you, both now and in the future, contact us today.
